- Username(s) of the accused
- Agnew1990
- Link to transaction thread
- Scott DaleYesterday at 16:17 Hello, It looks like one of the persons that provided these krono did a reversal, which removed all the krono from the system. Regards, Scott Dale Customer Service Manager/Fraud Manager Daybreak Games
- Value of property in dispute
- $50 USD
Hello,
Regrettably I need some help. Last week I purchased 5x Krono from user 'Agnew1990' - he is currently promoting Kronos, and PLs / AAs.
3-4 days after our deal (which went well, fast delivery, etc), I noticed that the Krono was missing in game. Naturally, I filed a report in game as my Krono's went *poof*.
The response from the GM:
Scott DaleYesterday at 16:17
Hello,
It looks like one of the persons that provided these krono did a reversal, which removed all the krono from the system.
Regards,
Scott Dale
Customer Service Manager/Fraud Manager
Daybreak Games
Up until this point, I was not even aware people could do a Krono reversal.
I have since reached out to the seller who is refusing to do anything. The product I bought from him is obviously unusable, as either he directly (or indirectly by chain) had the kronos "reversed". Is there any recourse, or am I screwed out of the purchase as someone who handled the Krono before me did a reversal? Any recovery of my money?
Regrettably I need some help. Last week I purchased 5x Krono from user 'Agnew1990' - he is currently promoting Kronos, and PLs / AAs.
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3-4 days after our deal (which went well, fast delivery, etc), I noticed that the Krono was missing in game. Naturally, I filed a report in game as my Krono's went *poof*.
The response from the GM:
Scott DaleYesterday at 16:17
Hello,
It looks like one of the persons that provided these krono did a reversal, which removed all the krono from the system.
Regards,
Scott Dale
Customer Service Manager/Fraud Manager
Daybreak Games
Up until this point, I was not even aware people could do a Krono reversal.
I have since reached out to the seller who is refusing to do anything. The product I bought from him is obviously unusable, as either he directly (or indirectly by chain) had the kronos "reversed". Is there any recourse, or am I screwed out of the purchase as someone who handled the Krono before me did a reversal? Any recovery of my money?