Feedback is now sticky, regardless of how we did things in the past.
Going forward, here are the only reasons feedback will be removed:
Thank you and good day.
edit: Despite this years old rule, our staff is *STILL* getting pestered about "unfair feedback" nearly every day. Here's our solution:
You can have your "unfair" feedback erased, but it's not guaranteed, it will cost you regardless of outcome, and it will be public:
Staff will not intervene, as we've already made our decision.
Going forward, here are the only reasons feedback will be removed:
- The feedback is blatantly fraudulent. e.g. a buyer leaves feedback for a seller they never attempted a transaction with, someone's smearing a competitor, etc.
- The feedback was left by a scammer.
- Both parties ask for feedback to be removed.
- The community votes to have your "unfair" feedback removed, by way of the Ducat shop.
Thank you and good day.
edit: Despite this years old rule, our staff is *STILL* getting pestered about "unfair feedback" nearly every day. Here's our solution:
You can have your "unfair" feedback erased, but it's not guaranteed, it will cost you regardless of outcome, and it will be public:
Staff will not intervene, as we've already made our decision.
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