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he edited it. the post wasnt like thisHis listing said he don't know the email and he isn't the original owner both things to pay attention when spending money on an account. I hope it all works out for all parties,
Registered CountryUnited States
Creator No, I'm not the original creator.
Total Past Users Two
Email I cannot supply the original email
address.SMS No, there is no phone number linked to the account.
Credit Card No credit card has ever been used on the account.
i wont touch or even buy it if he mentioned it in the first place. maybe the admins can see how the original post was.His listing said he don't know the email and he isn't the original owner both things to pay attention when spending money on an account. I hope it all works out for all parties,
Registered CountryUnited States
Creator No, I'm not the original creator.
Total Past Users Two
Email I cannot supply the original email
address.SMS No, there is no phone number linked to the account.
Credit Card No credit card has ever been used on the account.
i hope so. wouldnt say thats a big money. but the feeling is not good when you think you found the perfect duo and got this happen. plus, his post was misleading.I believe the admins are able to look at a original post, there good at resolving things
thats good. how long can i get the account or the refund?I've established that the account is currently "suspended" for "cheating".
Nobody in this thread has access to the email on the account. However, I've been talking with the email owner, and have confirmed two important details:
1) No password change emails since before the sale.
2) There has been no suspension or ban email of any kind.
so what i can do now? should i contact the seller or ectunnel will contact him for me please?Not getting an email is usually a bad sign, though not always. In cases where access is restored, it's usually 7 days.
However, that shouldn't concern you as I think you should be given a refund.
Thank you everyone for insight and comments!
Aye. I’ve already agreed to refund when and if I get access to the account back.
What you say and how you say it matters, a lesson that humbled me, that I had to own as well...I also think since clear terms weren’t defined from the get-go this buyer was led into buying something thinking it was something else.
Negative feedback doesn't mean you can't sell, I still do all the time... however, negative feedback just has a poor stereotyping that is driven within the culture here... we ALL are human behind these accounts, we ALL make mistakes, do your best to get it resolved and remove negative feedback; learn from it, grow from it, be better moving forward...when can I get my refund? and why can he still sell stuff?
negative feedback just has a poor stereotyping that is driven poorly within the culture here...
however, negative feedback just has a poor stereotyping that is driven within the culture here...
Compare this site to eBay or Amazon, where every big seller has at least a few red marks on their record. On ECT, members are afraid to leave negative feedback, and for good reason: look at the public dragging folks go through who dare leave a critique.
I routinely have fights with moderators and top traders here about feedback. My goal is to change the culture to be more accepting of critiques, and I don't appear to be winning.
Case and Point. LOL SMHFeedback is King.
as the buyer was never able to successfully log into the account, the buyer should be entitled to a Full refund. Even if it was an IP ban that did this, you as the seller should take responsibility (as logging into accounts right before ownership transfer is aways a risk) for the failed transaction.
I know it sucks, but this type of profit-loss can happen.
Since password / email was never changed, you still have the account in your possession technically. My recommendation is to issue a refund, (or discuss terms of a refund with your buyer) and then email DB to go through the process of unlocking your account.
I also think since clear terms weren’t defined from the get-go this buyer was led into buying something thinking it was something else.
Not accusing either of you, just saying since the failure of this transaction definitely wasn’t the fault of your buyer, I’d be getting his money back to him and then focusing on re-claiming your account.
@bractos45 recommendation here speaks volume about this transaction and what @Purplegrasshopper 's course of action should beTime to do what's right, @Purplegrasshopper
And just so we're clear... was it a suspension or a ban... one will be lifted the other will NOT... that said, the seller is NOT the original creator and does NOT have the original email address, then we cannot verify if an email was sent, nor can you verify if it was a suspension or a ban... because I don't believe you can login on either occurence, correct?The suspension will never be lifted, so its so easy to say "ill give you the money when I get the account back".
2. You can create multiple threads for EACH account; granted it's not the best, but maybe create two-three different threads to FIT THE FACTS for each of the accounts that are similar, just a thought, you can go through the Accounts thread and see people doing it ALL THE TIME. So that means you. can. too2. When selling multiple accounts in 1 thread, you don't have the option to select multiple options with the drop-downs. So some of the options did not apply to some of the accounts. No way around that. For example, the Beastlord I sold, I had the original e-mail it was created with, access to that e-mail, and was able to give that to the person who bought the account. Each account is different.
3. I have already agreed to a refund once I've taken possession back of the account. The buyer has the password and SQA. Nothing stopping him from securing the account the second the suspension is lifted. Is that likely? No, but still a risk. So I'll commit to the following: If the account's suspension is not lifted within 7 days from yesterday, I will issue a full refund. 90% of suspensions are 7-day vacations, so let's see what happens. No one knows because an e-mail was never sent. Maybe it's 7 days, maybe it's a perma ban. Either way, the buyer will get his refund in a few days.
This.Not getting an email is usually a bad sign, though not always. In cases where access is restored, it's usually 7 days.
However, that shouldn't concern you as I think you should be given a refund.
How can you protect yourself? Don't you need access to the ORIGINAL email to make any changes to "protect" you? Am I incorrect here?We can go back and forth on this for days. I've made my decision, a decision that protects me as well. That's the end of it. The buyer will get his refund when the account suspension is lifted and I've secured the account or NLT next Monday, whichever is sooner.
everyone who was hit that I've spoken to where given 7 days after petitioning so if that was the case here, and considering redbot talked to the email owner and confirmed its suspended then the suspension should be up Thursday
So did someone "petition" to get the 7 days rolling?The suspension is "cheating" and there was no email.
The buyer will get his refund when the account suspension is lifted and I've secured the account or NLT next Monday, whichever is sooner.